Microsoft discontinues Facebook, Google Chat in Outlook.com to promote Skype

Microsoft discontinues Facebook, Google Chat in Outlook.com to promote Skype

With an intention to promote Skype, Microsoft is set to discontinue support for Facebook and Google Chat in Outlook.com. The company has started notifying the new move through an email to its customers.

Microsoft says in the email that it is discontinuing Google Chat in Outlook.com as Google announced its decision to remove the chat protocol used by its GTalk platform. However, no reason has been mentioned about the discontinuation of Facebook Chat.

“We understand that this may disappoint some of our customers, but we hope that you’ll try Skype for Outlook.com chat, and voice and video calling, so you can take advantage of the more robust ways to keep in touch with friends and family,” Microsoft wrote in the email.

The statement certainly confirms that the software giant is in plans to expand its Skype with the new move to discontinue Facebook and Google chat in Outlook.com. Furthermore, the company has provided a few steps in the email to let new users begin their journey with Skype.

“We’re confident that Skype for Outlook.com provides the best experience for chatting and making voice or video calls, right from your inbox, when the conversation warrants richer communication than an email exchange,” the company added.

The discontinuation will not impact the connection to Facebook and Google accounts in Outlook.com and users will still be able to mention these account details in their People page.

This isn’t the first time that Microsoft is taking a strategic decision to promote one of its in-house services or products. Last month, Microsoft added OneDrive integration to Outlook.com to let users directly save email attachments on their cloud storage accounts.

Categories: Internet